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Quality Counts


The MioCare Group is committed to providing high quality services to the people we support, striving for excellence in all that we do. Our focus is on maintaining high standards, listening to and learning from the people who use our services, investing in staff and having positive relationships with our regulators and commissioners.

Our standards

Our services are registered with the Care Quality Commission who regularly inspect us to make sure the services we deliver are Safe, Caring, Responsive, Efficient and Well Led. We also have our own Quality Assurance Framework, through which we apply rigorous standards, monitor and audit our services and continually drive improvement.


CQC Ratings

Medlock Court
Oldham Care & Support at Home
Supported Living and Shared Lives
The Reablement Team
New Willow House


Accreditations

We are accredited with the National Autistic Society for our Supported Living Service. To find out more, please visit www.autism.org.uk.

As an organisation we are also signed up to the Social Care Commitment, ‘the adult social care sector's promise to provide people who need care and support with high quality services’.

Autism_Accreditation

Our staff

Our commitment to quality is reflected at all levels of our organisation, from Board members and the Senior Leadership Team to service managers and front line staff. Quality of care is at the heart of all that we do.

Our Senior Leadership Team members are:

• Karl Dean (Managing Director)
• Diane Taylor (Associate Director Learning Disabilities, Mental Health and Managed Services)
• June Rainford (Associate Director Older People’s Services and Care Outside of Hospital)
• Valerie Perrins (Associate Director Quality Performance and Compliance)

For full details on our current Board of Management >>


Listening and learning

We are proud to be a learning organisation and we listen carefully to all feedback about our services. We regularly ask service users, their families and our partners for feedback. We are committed to using their experience to drive improvement.

We take learning from external inspections as an opportunity to improve and actively seek out examples of good practice and innovation to help further shape and develop our delivery.

Address

MioCare Group CIC
Ena Hughes Resource Centre
2 Ellesmere Street, Failsworth
Manchester M35 9AD


Get in touch

The easiest way to get in touch is to use our online contact form.  


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